ACCESSING SYSTEM ADMINISTRATION OPTIONS VIA TELEPHONE
1. Call Courier.
2. Press the * key.
3. Enter the Administration Mailbox Number:
99 for Two Digit Mailboxes
999 for Three Digit Mailboxes
9999 for Four Digit Mailboxes
99999 for Five Digit Mailboxes
4. Enter System Master Password.
5. Select Desired Option:
Press 1 for Distribution List
2 for Information Only Mailboxes
3 for System Greeting Recording
4 for Pre-System Greeting Recording
5 for System Prompt Recording
6 for System File Maintenance
# Key to Exit
SYSTEM GREETING MAINTENANCE (3)
1. Call Courier from a touch-tone phone.
2. Press * during the Opening Greeting.
3. Press the administration mailbox number.
4. Enter the System Master Password.
5. Press 3 for System Greeting recording.
Note: Please enter the salutation number you wish to maintain. The number must be two
digits long. Enter a zero in front of a single digit. Or, press the pound sign to exit.
6. Enter the salutation number.
7. The current System Greeting will begin playing.
8. Press 1 to hear the system greeting, 2 to record it, 3 to use as is.
9. To record, press 2. Begin recording at the tone and press the # sign when
finished.
SYSTEM PROMPT RECORDING
1. To record a System Prompt, call Courier.
2. Press * during the Opening Greeting.
3. When prompted for a mailbox, enter 999.
4. When prompted for a password, enter the system Master Password. You
will then be prompted with:
"Press 1 for Distribution List maintenance, 2 for Information Only mailboxes, 3 for System
Greeting recording, 4 for pre-salutation recording, 5 for System Prompt recording, 6 for System
File Maintenance, or a pound sign to exit."
5. Press 5 for System Prompt Recording. Courier prompts with:
"Enter the three-digit prompt number you want to re-record."
The System Prompts are numbered. (See the System Prompt Listing in
Appendix 2.)
6. Select the prompt you wish to re-record. Re-record the prompt, pressing
the # sign when finished.
System Prompt files are stored in the c:\ata directory with a .wav extension.
Note: Re-recording prompts can also be recorded professionally in a studio. The prompts
should be recorded in the format 8KHz, 16 bit, mono. Once recorded, you may use the
Greeting Utility (w/future Courier releases) to import the wav files.
TELEPHONE ADMINISTRATION OPTIONS
Distribution List Maintenance (1)
Create or Delete Distribution Lists
Browse and Modify Existing Distribution List
Add and Delete Mailboxes to Distribution Lists
Check status of Registered Mail Receipts
Record and distribute a message for Distribution List
Record and distribute a message for Broadcast Message
Information Only Mailbox Setup (2)
Hear, Change, Record Information Only Mailboxes
Update Information Only Mailboxes
System Greeting Recording (3)
Change or record system greetings
Pre System Greeting Recording (4)
Places greeting prior to main system greeting
Record, Apply, and Remove Pre-system greeting
System Prompt Recording (5)
Change, Re-record system prompts
Note: Search Couriers On-line Help (F3 key) for "system prompts" for details on system
prompt listings.
System File Maintenance (6)
Maintain Mailboxes
Assign System Greeting Schedules-to Ports
Assign System Greeting Schedules-to Trunks
Maintain Class of Service
Maintain System Parameters
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